Policies

Plan Your Event

Welcome to the Gathering by Chartwells! Our mission is to provide you with exceptional quality, exceptional service and a creative cutting-edge culinary experience. Our professional staff is available to assist in planning your special event Monday through Friday 7:00 AM to 8:00 PM and Saturday and Sunday, 8:00 AM to 8:00 PM. Please contact us at (620) 278-4248 to schedule an appointment for customized service and menus. Please plan to provide us with a copy of your program agenda so that we may take all your needs into consideration as we plan.

To ensure optimal selection and the best possible service we kindly ask that events be booked at least seven business days in advance. We understand events arise unexpectedly and we will do our best to accommodate your needs.

Guest Counts

We kindly request a confirmed number of guests be specified three business days prior to the event. This number is considered the guaranteed minimum guest count.

Event Staffing

Menu pricing includes staffing for set up and final clean-up of your food tables. Event staffing is available at $25.00 per hour per person with a minimum of 2 hours per person. We require 1 server per 20 guests for a buffet meal with china and 1 server per 12 guests for a served meal.

Cancellation

We kindly request that cancellations must be made seven business days prior to the contracted event date. All payments made toward your event will be forfeited.

Serviceware and China

All disposable service ware will be furnished as accompaniment to all items purchased. Some exceptions apply to orders being picked up. We provide high quality disposable plastic ware. China and glassware is available for an additional charge of $2.19 per person held outside of the Student Union Building. Events held inside the Student Union Building will not incur china fees if the event is staffed.

Linen

Black tablecloths are supplied for all food and beverages service tables at events. Tablecloths for non-food tables are available for an additional $5.99 per cloth and napkins at $.59 per napkin.

Tax Exempt

We request tax-exempt forms be emailed to our office at least ten business days prior to the event.

Water Setup

Pitchers of water or large dispensers are available for conferences, lectures and meetings on campus. The charge is $.59, with a minimum charge of $5.90.

Billing & Payment

Sterling College events will be billed through your business office. We require a 50% deposit for all other events when contracting our service and final payment is due with your final guest count three days prior to your event.

Special Diets

Special diets are accommodated upon request, we kindly request that your needs be submitted as soon as possible but a minimum of three days prior to your event.

Meeting Room and Equipment

Please reserve all non-food related equipment by contacting Joan Ehresman at (620) 278-2173. This will include room reservation, set and room configuration, audio visual and other general information.

Chartwells Catering at Sterling College
125 W. Cooper Ave.
Sterling, KS 28217
620.278.4248